Communication service providers are increasingly adopting public cloud infrastructure, such as Google Cloud, for their core voice services. This is motivated by several factors. Firstly, utilizing public cloud services allows them to scale operations quickly and efficiently. With cloud platforms offering flexible and on-demand resources, service providers can easily expand their capacity to handle increasing […]
continue readingTelecom Industry Leaders Share Their Advice on Effective VoIP Monitoring
If you have filled even a single role of operations and engineering in the telecom industry, you know it can get quite complex. These roles are crucial to ensure the smooth operation and development of telecommunication networks and services by fulfilling network design and architecture, network monitoring and maintenance, customer support, capacity planning, quality assurance, […]
continue readingThe Voice Monitoring Revolution: How to Outshine the Ordinary
Let me take you on an international journey of voice data, where RTP packets mysteriously vanish before reaching their destination! Picture this: Two Swedish friends—both subscribers of a renowned operator, both traveling in Germany, both using the same German mobile operator—are trying to make a phone call. To their bewilderment, they can’t hear each other, […]
continue readingVoice Monitoring: How to Reduce Time-To-Fix by up to 80%
Have you ever encountered a situation where your voice monitoring tool indicates optimal performance, yet customer complaints about voice quality persist? If so, you’re not alone in grappling with this mystery. Numerous Communication Service Providers (CSPs) have reached out to us throughout the years with similar frustrations, the perfect example that in such instances, ignorance […]
continue readingTelco Operators, Here’s Why You Can’t Trust Your Hardware Vendor Stats
Have you ever found yourself at the mercy of network element vendors, grappling with severe issues while they deny any wrongdoing, play ignorant, or leave you struggling for extended periods? If so, you’re not alone. Many organizations have faced the daunting challenge of relying on vendor data that doesn’t measure up to scrutiny. In this […]
continue readingTelecom Industry Leaders Share Their Advice on Effective VoIP Monitoring
If you have filled even a single role of operations and engineering in the telecom industry, you know it can get quite complex. These roles are crucial to ensure the smooth operation and development of telecommunication networks and services by fulfilling network design and architecture, network monitoring and maintenance, customer support, capacity planning, quality assurance, […]
continue readingVoipfuture announces partnership with Google Cloud to ensure visibility of voice services
With the joint offering Voipfuture and Google Cloud, service providers can fully leverage the operational efficiency and flexibility of the cloud and boost visibility on the service. By putting a greater focus on in-call quality, user satisfaction can be greatly improved. With Google Cloud, the process of deploying and testing new monitoring setups becomes quick […]
continue readingVoipfuture and AWS showcase AI/ML for communication service providers
Voipfuture Qrystal and AWS Lookout delivered convincing results in a first joint trial Showcase will be demonstrated at MWC Barcelona 2021 Voipfuture and Amazon Web Services (AWS) enable Communication Service Providers to benefit from artificial intelligence (AI) and machine-learning (ML) for 5G voice services in the AWS cloud. Qrystal’s deep data on voice service performance […]
continue readingVoipfuture proudly announces participation in Mobile World Congress 2021 as part of the AWS Virtual Village
. The annual MWC Barcelona is one of the most influential events of the communications industry. This year it will take place from June 28th to July 1st 2021 Voipfuture was invited by Amazon Web Services (AWS) to the AWS Virtual Village to showcase 5G voice monitoring and AI/ML applications in the cloud Voipfuture is […]
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