The USU Group has introduced its new AI assistant, KAI, designed to significantly improve customer service efficiency and quality. Integrated into the USU Knowledge Management System, KAI emphasizes precision, consistency, and adaptability, setting new benchmarks for AI in customer service. Full details are available in a newly published, free whitepaper. Maximum Precision and Relevance – Powered […]
continue readingUSU presents strategies for cloud efficiency at the Gartner® IT Symposium/Xpo™ 2024
At this year’s Gartner® IT Symposium/Xpo™ from November 4-7 in Barcelona (Booth 555), USU will once again showcase its innovative IT management solutions. Under the motto "Maximize Your Cloud Value," the leading European provider will demonstrate how companies can reduce their IT operating costs, minimize compliance risks, and create additional value from their IT infrastructure. The focus […]
continue reading
USU Positioned as a Leader in the 2024 SPARK Matrix™ for IT Service Management Tools by QKS Group
The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading IT Service Management Tools vendors. USU Solutions, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer impact. QKS Group has named USU as a technology leader in their 2024 SPARK Matrix™ […]
continue readingUSU à la Convention USF: focus sur l’optimisation des licences SAP
Lors du congrès USF qui se déroulera les 9 et 10 octobre à Lille, USU expert du Software Asset Management (SAM) présentera son outil pour une gestion efficace des licences SAP®. Au stand 31, l’équipe USU informera sur les nouvelles fonctionnalités de cet outil d’optimisation de la gestion des licences SAP. Un accent particulier sera […]
continue readingThoma Bravo to Acquire Majority Stake in USU Product Business
Thoma Bravo and USU Software AG invest to accelerate growth and product innovation to support leading pan-European provider for IT management solutions Benjamin Strehl to lead USU’s Product Business at USU GmbH as CEO together with existing management Transaction marks Thoma Bravo’s second investment in Germany within one year, reaffirming the firm’s commitment to the German […]
continue readingOptimisation maximale des coûts informatiques pour le secteur public
Face à l’augmentation des coûts informatiques, à la réduction des budgets et aux exigences strictes de conformité, la gestion des actifs informatiques (ITAM) est devenue incontournable pour le secteur public en France. Dans un contexte marqué par une adoption accrue des solutions cloud et des modèles SaaS complexes, l’ITAM permet de gérer de manière efficace […]
continue readingUSU Once Again Awarded Platinum for Annual Report
The USU Software AG has once again been honored with multiple awards for its latest annual report. In the prestigious competition held by the League of American Communications Professionals (LACP), the USU Financial Report 2023 received the highest distinction, the Platinum Award, in the Technology / IT Services category. At the Vision 2023 Awards, where nearly 1,000 […]
continue readingUSU revolutionizes digital customer experiences with Liferay
Seamless digital experiences for prospects, customers, and partners worldwide – this is the goal of Liferay specialist USU. As a Platinum Partner, USU offers comprehensive services ranging from consulting to development and maintenance of Liferay DXP solutions. These Digital Experience Platforms help organizations deliver a unified customer experience consistently across all channels and for all users. […]
continue readingUSU obtient la certification SAP® pour son intégration avec RISE with SAP S/4HANA® Cloud
USU SAS a annoncé aujourd’hui que sa plateforme de gestion des actifs logiciels (SAM) a obtenu la certification SAP® pour son intégration avec RISE with SAP S/4HANA® Cloud. Cette avancée permettra aux entreprises d’optimiser la gestion de leurs licences utilisateurs et de tirer le meilleur parti de leurs investissements dans les solutions Cloud de SAP. […]
continue readingSAMS DACH 2024: USU präsentiert Innovationen für erfolgreiches IT Asset Management
„Spice up your ITAM!“ lautet das Motto von USU auf dem diesjährigen SAMS DACH-Kongress vom 26.-27. Februar in Berlin. Im Rahmen von Europas größtem Kongress für Software Asset Management (SAM) & IT Procurement präsentiert sich USU als Event Lead Partner und bietet ein breites Informationsangebot rund um erfolgreiches IT Asset Management (ITAM): Neben einer Keynote, einem Pre-Workshop […]
continue reading