Oracle décerne à USU le statut de fournisseur d’outils SAM vérifiés pour sa solution Oracle E-Business Suite

Nous avons le plaisir d’annoncer qu’USU a été agréé par Oracle comme « fournisseur d’outils de gestion des actifs logiciels (SAM) vérifiés » pour les applications de sa solution E-Business Suite. Cette distinction souligne l’engagement d’USU à fournir des données de mesure d’utilisation fiables et sûres pour les produits Oracle. Conformément à cette vérification, USU fournit aux […]

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Le cabinet QKS Group place USU parmi les leaders dans la catégorie Outils de gestion des actifs logiciels (SAM) de son classement SPARK Matrix™ 2024

  La matrice SPARK Matrix™ élaborée par le cabinet QKS Group fournit une analyse concurrentielle et un classement des principaux éditeurs d’outils de gestion des actifs logiciels (SAM). Grâce à sa technologie complète et à ses capacités de gestion de l’expérience client, USU a obtenu d’excellentes notes dans l’ensemble des paramètres d’excellence technologique et d’impact client. […]

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USU KAI – Intelligent AI Assistant Sets New Standards for Quality and Efficiency in Customer Service

The USU Group has introduced its new AI assistant, KAI, designed to significantly improve customer service efficiency and quality. Integrated into the USU Knowledge Management System, KAI emphasizes precision, consistency, and adaptability, setting new benchmarks for AI in customer service. Full details are available in a newly published, free whitepaper. Maximum Precision and Relevance – Powered […]

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USU presents strategies for cloud efficiency at the Gartner® IT Symposium/Xpo™ 2024

At this year’s Gartner® IT Symposium/Xpo™ from November 4-7 in Barcelona (Booth 555), USU will once again showcase its innovative IT management solutions. Under the motto "Maximize Your Cloud Value," the leading European provider will demonstrate how companies can reduce their IT operating costs, minimize compliance risks, and create additional value from their IT infrastructure. The focus […]

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USU Positioned as a Leader in the 2024 SPARK Matrix™ for IT Service Management Tools by QKS Group

The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading IT Service Management Tools vendors. USU Solutions, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer impact.  QKS Group has named USU as a technology leader in their 2024 SPARK Matrix™ […]

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Thoma Bravo to Acquire Majority Stake in USU Product Business

Thoma Bravo and USU Software AG invest to accelerate growth and product innovation to support leading pan-European provider for IT management solutions Benjamin Strehl to lead USU’s Product Business at USU GmbH as CEO together with existing management Transaction marks Thoma Bravo’s second investment in Germany within one year, reaffirming the firm’s commitment to the German […]

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Optimisation maximale des coûts informatiques pour le secteur public

Face à l’augmentation des coûts informatiques, à la réduction des budgets et aux exigences strictes de conformité, la gestion des actifs informatiques (ITAM) est devenue incontournable pour le secteur public en France. Dans un contexte marqué par une adoption accrue des solutions cloud et des modèles SaaS complexes, l’ITAM permet de gérer de manière efficace […]

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USU revolutionizes digital customer experiences with Liferay

Seamless digital experiences for prospects, customers, and partners worldwide – this is the goal of Liferay specialist USU. As a Platinum Partner, USU offers comprehensive services ranging from consulting to development and maintenance of Liferay DXP solutions. These Digital Experience Platforms help organizations deliver a unified customer experience consistently across all channels and for all users. […]

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