Cloud Cost Management Service

To optimize cloud costs, USU analyzes expenditures, usage, and utilization of compute and database cloud services. It also identifies licensing requirements for operating system and database licenses not covered by the cloud providers‘ pay-as-you-go model (PAYG). Rebecca Horton, Managing Director & Business Lead at USU, will speak on the IT Symposium/XPO Stage Session on November 7th from 14:00-14:20, addressing the topic “Optimized Cloud Quest: A Roadmap for Cost Management Success.”

Software Asset Management (SAM)

USU SAM manages the software lifecycle within organizations, significantly reducing software costs, mitigating IT risks, and ensuring compliance with standards. USU SAM was mentioned in the 2022 Gartner® Top 10 Gotchas When Licensing SAP Software and SaaS report. From a customer perspective, USU SAM has received an overall rating of 4.6 out of 5 on Gartner Peer Insights™, based on 158 reviews to date (23/10/2023, https://www.gartner.com/reviews/market/software-asset-management-tools/vendor/usu).

IT & Enterprise Service Management (ITSM, ESM)

For strategic and operational IT and Enterprise Service Management, USU offers a comprehensive, ITIL®-compliant solution portfolio. Customers can digitize and automate all processes necessary for planning, designing, operating, controlling, using, and billing services in IT, technical customer service, HR, or facility management. USU was recognized as a Strong Performer in the 2023 Gartner Peer Insights™ “Voice of the Customer” for IT Service Management Platforms report. From the customer’s perspective, in this market, USU received an overall rating of 4.7 out of 5 and a recommendation rate of 89 percent based on 77 reviews to date (23/10/2023, https://www.gartner.com/reviews/market/it-service-management-platforms/vendor/usu/product/usu-it-service-management).

“With the rapid growth of multi-cloud environments, complexity has significantly increased for businesses. With our innovations, we provide transparency and guidance, enabling CIOs and FinOps teams to strategically and operationally manage their IT landscapes more efficiently and cost-effectively. Therefore, we look forward to engaging in discussions on these topics,” said Rebecca Horton.

About Gartner 

Gartner IT Symposium/Xpo™ is the world’s most important gathering for CIOs and other IT executives. IT executives rely on these conferences to learn how to meet the moment and make a difference by providing the vision and results needed to lift their organizations to the next level. For more information, please visit https://www.gartner.com/en/conferences/na/symposium-us.

Gartner, Top 10 Gotchas When Licensing SAP Software and SaaS, Roberto Sacco, Jan Cook, Mike Tucciarone, 21 September 2022.
Gartner, Voice of the Customer for IT Service Management Platforms, By Peer Contributors, 24 March 2023

GARTNER and GARTNER PEER INSIGHTS  are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.