According to the report, SAP’s product transformation and evolving licensing and pricing model is creating new challenges for sourcing, procurement and vendor management (SPVM) leaders. Gartner states “SAP clients are often caught by unwanted surprises in their contracts that go unnoticed until it’s too late. SPVM leaders should use this research to uncover such risks and proactively mitigate them”.

SPVM leaders who are dealing with SAP software and SaaS contract negotiations must consider “the real cost of signing long-term contracts, and should have clarity of migration actions like S/4HANA and Rise with SAP.” Goal is to avoid any overcommitments or overspends by understanding pitfalls that potentially add further unplanned costs.

69% of all incoming SAP pricing-related Gartner inquiry calls through the past 22 months were related to a lack of pricing transparency.

With the dynamic growth of cloud and SaaS, and the transition away from secure corporate networks and traditional centralized data centers, Gartner recommends “the use of third-party SAM tools operated by experienced resources for full objectivity”.

USU Software Asset Management is an established full-integrated solution that natively supports license management for ECC and S/4HANA codes, engine metrics, digital access, Rise with SAP, Fiori applications and more. The solution runs powerful analyses to exactly calculate software licenses demand in any IT environment from on-premises to cloud, and to ensure vendor compliance, audit response and cost control.

The Gartner report is available for free download here.

About Gartner

Gartner, Top 10 Gotchas When Licensing SAP Software and SaaS, Roberto Sacco, Jan Cook, Mike Tucciarone, 21 September 2022.

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