Siemens Logistics has implemented a smart just-in-time freight handling platform for dnata Cargo in Dubai: Appointment and Dock Management (ADM). ADM enables
freight forwarders to book an appointment with the cargo terminal to deliver and pick up consignments. The system considers multiple parameters – such as shipment characteristics, flight details, vehicle types and other business-relevant factors to determine the optimal slot for delivery or acceptance of goods. A unique feature of the digital platform is its capability to intelligently predict the duration and suggest an appropriate slot based on the historical behavior of the forwarders and the flight schedule.

ADM has reduced the average freight handling time at Dubai cargo terminals by more than 60 percent to an average of 30 minutes. These figures are representative of how ADM meets the industry’s needs for planning and transparency to avoid costly idle time for carriers, freight forwarders and terminal operators. Furthermore, ADM allows terminal operators to see demand in real time, enabling them to plan the required resources and serve customers just in time. The solution coordinates with Dubai Customs to schedule inspection activities too. Further associated business processes within the cargo terminal are also integrated as part of automated process connectivity.

As one of the world’s leading cargo service operators, dnata handles over 2.9 million metric tons of cargo per year at 46 airports around the globe. The Siemens solution installed in Dubai integrates around 800 supply chain partners and manages already more than 600 appointments per day, whereby the system is capable of even more. ADM is based on the Logistics Platform AX4 from Siemens Digital Logistics, a wholly owned subsidiary of Siemens Logistics.

"With AX4 and the newly developed ADM, we offer powerful applications for increasing efficiency in freight and cargo process management. We are proud of how the platform in Dubai has improved our customer’s business processes," says Michael Reichle, CEO of Siemens Logistics.

"The now fully operational ADM solution from Siemens is a crucial element in our overall digital transformation program," underlines Bernd Struck, Senior Vice President UAE Cargo & DWC Airline Services for dnata. "The tool seamlessly integrates into our existing air cargo supply chain community trading platform, connecting over 800 supply chain partners with 2,000 users."

Siemens Digital Logistics is a provider of software and consulting solutions for the digital supply chain. The cloud-based logistics platform AX4 is among the leading IT platforms for managing cross-enterprise supply chain processes and enables digital integration of various players and system environments.

Siemens AG (Berlin and Munich) is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 170 years. Active around the world, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape the world market for passenger and freight services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a world-leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power that has been listed on the stock exchange since September 28, 2020. In fiscal 2020, which ended on September 30, 2020, the Siemens Group generated revenue of €57.1 billion and net income of €4.2 billion. As of September 30, 2020, the company had around 293,000 employees worldwide. Further information is available on the Internet at www.siemens.com.